Our Terms and Conditions for online orders only

Payment

All of our online products are available to purchase on our website securely through Paypal. You don’t have to be signed up to Paypal, you can check out as a guest. You can also pay over the phone at our shop by calling 01977 795009.

 

Delivery

Framed/Mounted Fine Art Prints – 2-3 working days to get ready to dispatch + 2 working day delivery

Framed/Mounted landscape photography prints – 5 working days to get ready to dispatch + 2 working day delivery

Large stretched canvasses – 7-10 working days to get ready to dispatch + 2 working day delivery

If you are unsure, please check on your product page as it specifies turnaround/delivery. You can also collect your order in store. We only deliver to the mainland UK.

 

Refunds and Returns Policy

If your order is damaged or faulty, please contact us at info@pomfretgallery.co.uk or call 01977 795009 and will arrange a replacement and to collect the damaged product.

We use only the best quality fine art papers, canvasses and frames. But should you not be entirely happy with your product, you can return it but you would need to pay for your own shipping costs.

To return your product, please email info@pomfretgallery.co.uk or call 01977 795009 to make us aware. Please state your name and order number when doing so.

Items must be returned in the same condition as you received them within 14 working days from the date you received it. You will need to pay for your own shipping costs if you wish to return your item, unless it’s a fault caused by Pomfret Gallery.

Please mail your product to: Pomfret Gallery, Liquorice Way, Pontefract, West Yorkshire, WF8 1DR.

When returning, please insert a small covering letter with your order number, this will speed up the refund process.

If your order is damaged or faulty, please contact us at info@pomfretgallery.co.uk or call 01977 795009 and will arrange a replacement and to collect the damaged product.

 

Privacy Policy

This privacy policy sets out how Pomfret Gallery uses and protects any information that you give Pomfret Gallery when you use this website.

Pomfret Gallery is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Pomfret Gallery may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 06.10.2017.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.