Our Terms and Conditions


We use 2 working day delivery on all of our products. Please be aware that many of our products can take anywhere between 5-10 working days to make before they are dispatched. Approximate turnaround estimates are given on each individual product. You can also collect your order in store. We only deliver to the mainland UK.


Refunds and Returns Policy

As your order is custom made for you, we do not offer refunds or exchanges. If your order is damaged or faulty, please contact us at info@pomfretgallery.co.uk or call 01977 795009 and will arrange a replacement and to collect the damaged product.



All of our online products are available to purchase on our website securely through Paypal. You don’t have to be signed up to Paypal, you can check out as a guest. You can also pay over the phone at our shop by calling 01977 795009.